So, you’ve heard all the great things about RFID systems for streamlining operations, and you’re ready to give it a go for your business. For starters, you have to understand that RFID is composed of 3 primary pieces of hardware: RFID tags, antennas, and readers. But that is not all – you will also need software to handle the collected data and perform appropriate responses based on the data.
With so many separate components, an IT systems integrator is often necessary to integrate all the parts of your RFID system so that they work hand-in-hand to deliver the intended functions. The integrator company can help you weave in RFID technology with existing infrastructure, or build up a whole system from scratch.
Not every company that supplies RFID components provides integration services. So, if you require integration services, keep a lookout for those that do. Finding the right company to work on your project is also crucial, as not every IT systems integrations company have the same skills and expertise. When exploring integrator companies in Singapore, here are some questions you should ask to find out if the company is a fit for your project.
1. What projects have they successfully worked on?
Do some research, or ask your shortlisted company to share some of their past projects. This gives you an idea of the experience they have had, such as the types of RFID systems they are more familiar with, and the scale of projects they are comfortable handling. If they have had countless successful projects, or have worked with some big-name companies, you can be more confident that they are reliable in their skills and services.
2. What is their area of expertise?
Few companies in the line of RFID systems integrations are true all-rounders – most of them have certain areas of expertise they are known for. Some of these areas include Tools tracking, inventory management, or access control. Find out what each company’s niche is, and select one that aligns with your needs and goals. This way, you can have peace of mind trusting that the company knows what they are doing.
3. What services do they offer?
As mentioned, not all RFID components suppliers offer systems integrations services. In the same way, not all IT systems integrators may provide end-to-end services. Check with them if they cover the installation of hardware, firmware, and software for your type of RFID system. In some cases, the integrator company may have to outsource certain aspects of the project to other contractors – make sure to communicate clearly to understand who is responsible for each part of your project.
4. Do they offer ongoing support?
What happens if you encounter problems with the RFID system 6 months down the road? Can you call the integrator company to ask for help? Ideally, you want to hire a company that will offer ongoing support – since they are the ones who installed infrastructure, they should be the most qualified people to perform troubleshooting and repairs for any problems that arise down the road.
The key to selecting the best IT systems integrator in Singapore for your needs is in asking the right questions. With these, we hope you will be able to find the best fit to support your foray into RFID technology for your business!