How Retailers Can Make Their Warehouse Ready For E-Commerce

How Retailers Can Make Their Warehouse Ready For E-Commerce

How Retailers Can Make Their Warehouse Ready For E-Commerce

One statement that rings true today is that a business that has not yet shifted to e-commerce will eventually loses market share and revenue. As the world enters the age of e-commerce, retailers and warehouse managers need to start devoting their attention, time, and effort to organising their warehouse in order to make it e-commerce ready.

Entering the world of e-commerce is necessary, especially in this day and age when consumers already often expect faster ordering with shorter delivery times and with lower costs. A warehouse that is not yet prepared for e-commerce can eventually get caught off guard by the rapid growth of the system especially in the area of stock replenishment.

To give retailers, managers, or workers some ideas on how to keep up with the rapid development of e-commerce – one must understand how to tackle the three essential points that must be considered in preparing a warehouse for e-commerce success.

Organising the warehouse operations

To prepare effectively for the changes that will come by embracing the e-commerce platform, it is critical for retailers to organise their warehouse operations. Organising warehouse operations typically starts with good warehouse keeping that covers the proper management of a multitude of operations, from inventory to shipping to delivery. This essentially requires the skills and abilities of an experienced warehouse manager.

Technology or software will improve and assist but by itself is not sufficient for retailers to improve their warehouse operations – one will need someone who possesses excellent management and organisational skills. The individual in charge should know the company or organisation extensively in great detail, on top of being adept when it comes to the ins and outs of the warehouse’s operations. This is in order for them to come up with a concise plan on how to lead the organisation towards e-commerce success.

Implementing an effective Warehouse Management System (WMS)

A warehouse management system (WMS) basically consists of the software and processes that an organisation uses to control and manage its warehouse operations, while an effective WMS refers to an upgraded automated system. It is far from the brick-and-mortar setup that usually causes delays in the accomplishment of increasing volume orders.

If retailers want their warehouses to be ready for e-commerce, they should also focus on implementing an advanced WMS that is compatible with weighing machines, mobile devices, and other tools necessary for incorporating e-commerce. An effective and advanced WMS essentially utilises innovative software and systems like RFID. In doing so, RFID can heighten warehouse management and operations significantly.

RFID asset tracking and tool tracking systems are quite beneficial for warehouse management because they can help improve the administration of the supply chains, streamline operation flows, and minimise costs by enhancing overall visibility. In essence, a WMS that is based on RFID has the ability to boost the efficiency of warehouse management by making rapid self-updating of receipt and delivery with the use of just RFID tags and readers.

Optimising reverse logistics

Known as a part of the supply chain management, reverse logistics transports products from customers back to the vendors or manufacturers. The primary purpose of this system is to help businesses recover value from assets in order to maximise revenue and minimise expenses. In today’s e-commerce age, enhancing reverse logistics is especially necessary for the effective management of returns and replacements.

Although the process of reverse logistics is straightforward, it can get very complex with various issues that may arise along the way. Therefore, it is important for retailers to optimise their reverse logistics. Optimising reverse logistics in e-commerce generally affects customer retention and improves strategic advantages. To increase its effectiveness, return policies and preparations should be carefully crafted, balancing expectations from both the vendors and the consumers.


Considering the post-pandemic setup and the rapidly changing times, it has indeed become necessary for those in the retail industry to start embracing the e-commerce platform that is currently taking over businesses by storm. A business that has not yet considered shifting or incorporating e-commerce can eventually get left behind and lose a substantial amount of revenue.

To prepare their warehouses for e-commerce, it is necessary for retailers to focus on organising their operations, enhancing their management system with innovative technologies, and optimising their reverse logistics. By concentrating on these three essential aspects, retailers, managers, and workers can find it a lot easier to embrace the changes brought by e-commerce.